Yogyakarta Office
Partner Space Coworking
Jalan Dladan No. 98 Tamanan, Banguntapan, Bantul, Daerah Istimewa Yogyakarta 55191
Jakarta Office
Jalan Mampang Prapatan Raya No.73A Lantai 3 Jakarta Selatan 12790
Contact Us
Stay updated with our latest news, insights, and special offers.
By subscribing, you agree to our Privacy Policy.
ISO/IEC 20000-1 is a standard for service management systems that establishes requirements for service providers to plan, establish, implement, operate, monitor, review, maintain, and continually improve service management systems.
Free Consultation Now
Improve IT Service Quality
Enhance Customer and User Satisfaction
Increase Operational Efficiency
ISO/IEC 20000-1:2018 ensures that IT service processes are structured and well-documented. With a systematic service management approach, organizations can reduce service disruptions, resolve incidents faster, and continuously improve service performance.
The standard focuses on delivering services that meet customer requirements. Measurable and auditable processes help organizations consistently deliver high-quality services, building customer trust and satisfaction.
With standardized service management processes, organizations can optimize IT resource utilization, reduce operational costs, and improve coordination across teams and departments.
Free Consultation Now
Make this a strategic step to enhance customer trust, unlock new market opportunities, and strengthen your business reputation.
Free Consultation Now