Please read this Privacy Policy carefully and thoroughly before using the services of the website https://mitraberdaya.id/ managed by PT Mitra Berdaya Optima.

1. General Terms

PT Mitra Berdaya Optima ("We" or "Mitra Berdaya Optima") places a high value on security and the protection of personal data. We are committed to safeguarding and respecting the privacy of users ("You" or "Users") when accessing and/or using the website https://mitraberdaya.id/ along with all features provided therein ("Services") managed by Mitra Berdaya Optima.

This Privacy Policy is intended to provide you with information on how Mitra Berdaya Optima collects, processes, manages, discloses, stores, secures, analyzes, deletes, and/or destroys Users' Personal Data for the purposes of Mitra Berdaya Optima Services.

2. Information and Use of Personal Data

With reference to the prevailing legislation regarding the protection of personal data, including but not limited to Undang-Undang No. 27 of 2022 concerning Personal Data Protection, the Data Controller who will subsequently determine the purpose and exercise control over the processing of Personal Data is PT Mitra Berdaya Optima.

“Personal Data" refers to information about an individual that can be identified either directly or indirectly, either on its own or when combined with other information, through electronic or non-electronic means. Consequently, the Data Subject of Personal Data encompasses all users of our services, each of whom inherently possesses Personal Data.

We collect Personal Data through:

    1. The Personal Data You Provide

You can provide information through electronic forms available on our Services or by communicating with us via telephone, email, and other means of contact. This information encompasses the data you furnish while utilizing our services, searching for products, engaging in online discussions, webinars, or other social media functions on our Platform, as well as when participating in competitions, promotions, or surveys. Furthermore, this data may be acquired through interactions with us via external services or platforms such as forms, Instagram, Zoom Meetings, Google Forms, or YouTube, when reporting issues through our Platform, or during direct (offline) interactions with us. We may request verification of the provided information to ensure its accuracy

    2. The Personal Data We Collect

During each visit to our Services, we may automatically gather the following information:

1. Technical information, including but not limited to the Internet Protocol (IP) address used to connect your computer or device to the internet, your login credentials, browser type and version, time zone settings, browser plug-in types and versions, operating system, and platform.
2. Information regarding your visits, encompassing, but not limited to, a comprehensive list of Uniform Resource Locators (URLs) visited to, through, and from our Services (including date and time); services viewed or searched for; interactions on the Platform, including, but not limited to, page response times, download errors, duration of visits to specific pages, details of interactions on pages (such as scrolling, clicks, and mouse movements), exit methods utilized, and telephone numbers employed to contact our customer service.

3. Purposes of Processing Personal Data

We may utilize and/or process the received Personal Data for the following purposes:

1. To register and authenticate you as a user of our services.
2. To fulfill our obligations in providing information, products, and services to you, including but not limited to information regarding Service updates.
3. To offer information regarding additional products and services we provide, or permit third parties to furnish you with details on products and services we believe may align with your interests. Should you be an existing user, we may reach out to you via telephone, text message, email, or alternative means to share information about our products and services.
4. To ensure optimal presentation of our Services' content tailored to your needs.
5. To monitor and analyze user activities, behaviors, and demographics, including service provider responsiveness and habits, across the various services available on the Platform.
6. To maintain, develop, test, enhance, and personalize the Services to meet your needs and preferences as a User.
7. To manage and develop our Services, platform, and internal operations, including troubleshooting, data analysis, testing, research, as well as statistical purposes and other survey objectives.
8. To measure and understand the effectiveness of advertising campaigns directed towards Users and other parties, and to deliver relevant product and service advertisements to Service Users.

4. Storage of Personal Data

Mitra Berdaya Optima is dedicated to safeguarding the security of Users' Personal Data, adhering to regulations and pertinent legislation in Indonesia, notably Undang-Undang No. 27 of 2022 concerning Personal Data Protection.

Any personal information you provide to us is stored on secure networks. All transactions and interactions on the Services are encrypted. By submitting your Personal Data to our Services, you consent to its transfer, storage, and processing within our system. We take necessary and reasonable measures to ensure the security and compliance of this Personal Data with our Privacy Policy and Applicable Regulations.

5. Security of Personal Data

Maintaining the confidentiality of Personal Data is paramount to us. We consistently implement appropriate legal, organizational, and technical measures to ensure the security and protection of your Personal Data. Any processing of your Personal Data is conducted strictly in accordance with this Privacy Policy and applicable legal provisions.

Please be aware that transmitting information over the internet carries inherent security risks. While we endeavor to safeguard your Personal Data to the fullest extent possible, we cannot guarantee the absolute security of data transmitted to our Platform. Consequently, any transmission of data is done at your own risk. Upon receipt of your Personal Data, we implement stringent procedures and security measures to prevent unauthorized access.

6. User Rights

User rights represent your entitlements as a Data Subject. We are dedicated to safeguarding and honoring your privacy, ensuring that you maintain complete control over your Personal Data in compliance with relevant agreements and regulations. In this section, we will delineate the rights afforded to you concerning the personal information we gather and manage.

1. Right to Transparent Information
2. Right to Rectify Personal Data
3. Right to Access and Obtain a Copy of Personal Data
4. Right to Erasure of Personal Data
5. Right to Withdraw Consent
6. Right to Object to Automated Processing
7. Right to Delay or Restrict Processing
8. Right to File a Lawsuit and Receive Compensation
9. Right to File a Lawsuit and Receive Compensation

7. Cookies Policy

When utilizing our Services, we may deploy several cookies onto your browser. Cookies are small digital files comprised of letters and numbers, which we store on your browser or device hard drive with your consent. These cookies contain information that is transmitted to your device's hard drive.

Here is an explanation regarding cookies used in Mitra Berdaya Optima's Services:

1. Necessary cookies are crucial for the operational continuity of the website. They ensure the seamless functioning of the website, enabling it to deliver services effectively.
2. Performance Cookies are necessary to enhance the performance of our Services. We gather statistical data for the purpose of improving our Services.
3. Functional Cookies required for other functional needs to collect information from features associated with our services.
4. Cookies required for advertising or marketing activities.

8. Contact Us

If you have any questions regarding this Privacy Policy or if you wish to access and/or correct your Personal Data, please contact us at +62 895-3969-38822.